OUR COURSES

Business Skills

Brush up on core business skills with access to online training courses that will enhance your professional development.

  • Business Planning
  • Creating a roadmap
  • Demand forecasting and capacity management
  • Business statistics
  • Inventory management
  • Business Ethics
  • Moving forward with change planning
  • Management of value
  • Strategic product and service management
  • Performance metrics
  • Six Sigma techniques
Much more available and regularly added

Compliance

Learn how to meet your global obligations and protect your business by going over important workplace policies and standards.

  • Apply safe work practices
  • Ergonomics
  • Internet and email policy
  • Employee dismissal
  • Mandatory data breach reporting
  • Code of conduct
  • Open disclosure/continuous disclosure
  • Anti-bribery and anti-corruption
  • Conflicts of interest
  • Bullying, harassment, and sexual harassment
  • Managing workplace information
  • Safeguarding mobile devices
  • GDPR
  • Privacy and data protection
  • Information and security awareness
  • Social media in the workplace
  • Aged Care compliance
Much more available and regularly added

Customer Service

Obtain the knowledge and skills that you need to deliver good customer service.

  • Quality customer service skills
  • Point-of-sale handling procedures
  • Building rapport
  • Internal customer service
  • Developing a customer service strategy
  • Customer service in Aged Care
  • Customer success and growth
  • Handling customer complaints
  • Service gap analysis
  • Keeping customers informed
  • Meeting customer needs
  • Operating retail technology
  • Working effectively in a retail environment
Much more available and regularly added

Finance

Become more confident by learning the basic finance skills, creating your own reports and balancing the books.

  • Key accounting concepts and principles
  • Basic accounting concepts for non-financial professionals
  • Preparing financial statements and closing accounts
  • Recording, posting, and balancing the books
  • Comprehending financials: a guide to financial statements
  • Xero
  • Stockbroking/share market
  • Finance and the law
  • Presenting financials
  • Analyzing financial reports
  • Understanding balance sheets
  • Debt and equity
Much more available and regularly added

Management

Being a good manager requires ongoing efforts and learning. Explore topics on how to provide feedback, effective decision making, performance management and others.

  • Essential management skills
  • Managing remote teams
  • Managing diverse teams
  • Creating a plan for performance management
  • Managing motivation during organizational change
  • Managing Generation Y
  • Accelerating goal achievement
  • Management for the Aged Care industry
  • Building trust with employees
  • How to manage difficult conversations
  • Inform and inspire your team
  • Managerial listening skills
  • One on ones with your boss
Much more available and regularly added

IT Skills

Gain confidence with new computational skills that will help you improve efficiency and productivity plus, opening new job opportunities.

  • Security document sharing with mobile devices
  • Configuring devices
  • Cyber security awareness
  • Wordpress for web development
  • Programming for beginners
  • Intro to web development (CSS, JavaScript, HTML)
  • Managing big data in your organization
  • Protecting against malware
  • Strong passwords
  • Two-factor authentication
  • ITIL service management
  • Google Drive
  • Salesforce Lightning
  • Digital collaboration with Office 365
Much more available and regularly added

ON-DEMAND VIDEO COURSES

Learn step by step with our different sections where your learning path is already all mapped out for you.

LEARN IN-DEMAND TOPICS

Stay up to date with your skills and learn the necessary for the most in-demand jobs.

INTERACTIVE LEARNING

Join our supportive community. We are here to help you.